Can T Log Into Coinbase App

Logging in to your Coinbase app is essential to access all the features of Coinbase and make sure your funds are secure. Unfortunately, some users may experience difficulty when attempting to log into their Coinbase app. In this article, we will outline how to troubleshoot and resolve common issues related to logging into Coinbase.

Table Of Content:

• Device troubleshooting | Coinbase Help
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• Sign In - Coinbase

How can I reset my password?

You can reset your account password by using the 'Reset Password' feature on the Coinbase website or mobile app. If you're using a web browser, login with your existing credentials and then click on "Forgot Password" at the bottom of the page. You will then be prompted to enter your email address or phone number associated with your account. A verification code will be sent for you to input which will allow you to change your password.

What can I do if I cannot remember my username?

If you do not remember what username was used when creating the account, please contact Coinbase Customer Support through either a web chat or phone call so they can assist in recovering it for you.

What should I do if none of my security codes are working?

If none of your security codes are working, it may indicate that an unauthorized user has obtained access to your account credentials or 2-factor authentication (2FA) settings have been changed without your knowledge. Please contact Coinbase Customer Support right away so that they can help with securing your account again.

Why am I being asked for “verification documents”?

Verification documents are requested from customers as part of our Know Your Customer (KYC) compliance requirements which helps ensure compliance with regulations as well as protect customer accounts against fraud and safeguard customer assets held in payment services such as Coinbase Wallet and Commerce. This includes submitting government-issued identification such as a passport, driver's license, national ID card or other valid government issued ID cards depending on where you live and reside in order for us to verify who is signing up for an account on our platform.

How soon after completing verification documents will I be able to use my account again?

Typically, once full verification is completed, users will be able to access their accounts immediately; however, depending on factors such as document quality or stability of internet connection during the upload process, it may take up 4 business days for accounts to become verified and functional again..

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