Amazon Connect mobile app makes it easier than ever to stay connected with your customers. With this new mobile app, you can take calls and manage your customer interactions quickly and easily on-the-go.
Table Of Content:
- Mobile phones (iPhone, Android) and iPads are not supported ...
- Create a mobile chat solution with the Amazon Connect mobile SDK ...
- Amazon Connect Mobile Agent app | Comstice
- Amazon Connect FAQs | Cloud Call Center | Amazon Web Services
- Amazon connect accept agent calls on android or iphone : r/aws
- Reaching More Customers with Web and Mobile Chat on Amazon ...
- Amazon Connect Softphone Client | Comstice
- Amazon Connect App Integration for RingCentral | RingCentral App ...
- Amazon Connect App Integration with Zendesk Support
- You Can Now Seamlessly Connect Alexa Skills to Mobile Apps
1. Mobile phones (iPhone, Android) and iPads are not supported ...
https://docs.aws.amazon.com/connect/latest/adminguide/mobile-devices-not-supported.html
Need help? Connect with an AWS IQ expert · PrivacySite termsCookie preferences. © 2022 ...
2. Create a mobile chat solution with the Amazon Connect mobile SDK ...
https://aws.amazon.com/blogs/contact-center/create-a-mobile-chat-solution-with-the-amazon-connect-mobile-sdk/
Jun 18, 2020 ... Given people are frequently using apps, customers may prefer to interact with a company via chatting through an app compared to calling customer ...
3. Amazon Connect Mobile Agent app | Comstice
https://comstice.com/amazon-connect-mobile-call-center-agent-app
Amazon Connect Mobile app by Comstice for enterprise users, on-call experts, remote specialists and contact center reps to login and receive customer calls ...
4. Amazon Connect FAQs | Cloud Call Center | Amazon Web Services
https://aws.amazon.com/connect/faqs/
Q: How do I add Amazon Connect chat to my website or mobile app to enable my customers to contact me? By leveraging our open source ...
5. Amazon connect accept agent calls on android or iphone : r/aws
https://www.reddit.com/r/aws/comments/apbexo/amazon_connect_accept_agent_calls_on_android_or/
Feb 11, 2019 ... Please help!!! I looked everywhere and couldn't find a possible solution. I have 2 of my best agents who are always mobile and don't have an ...
6. Reaching More Customers with Web and Mobile Chat on Amazon ...
https://aws.amazon.com/blogs/contact-center/reaching-more-customers-with-web-and-mobile-chat-on-amazon-connect/
Dec 11, 2019 ... ... easily add a chat widget to your existing website or mobile app. You can also experiment with chat right in the Amazon Connect console.
7. Amazon Connect Softphone Client | Comstice
https://comstice.com/amazon-connect-softphoneAmazon Connect Softphone Client by Comstice for agents and supervisors for better contact handling, ... Amazon Connect Mobile Agent App by Comstice
8. Amazon Connect App Integration for RingCentral | RingCentral App ...
https://www.ringcentral.com/apps/ringcentral-for-amazon-connect
Brings world-class collaboration to Amazon Connect and drive productivity with your call center agents.
9. Amazon Connect App Integration with Zendesk Support
https://www.zendesk.com/marketplace/apps/support/243469/amazon-connect/
The Amazon Connect app can: · Amazon Connect contact details · Call recording with audio playback and a download link · Advanced speech analysis through Amazon ...
10. You Can Now Seamlessly Connect Alexa Skills to Mobile Apps
https://developer.amazon.com/en-US/blogs/alexa/alexa-skills-kit/2020/07/you-can-now-seamlessly-connect-alexa-skills-to-mobile-apps
Jul 22, 2020 ... With Alexa for Apps added to a custom skill, customers who make requests using the Alexa app, Alexa built-in phones, or Alexa mobile accessories ...
What features does the Amazon Connect mobile app offer?
The Amazon Connect mobile app offers a number of features such as intuitive in-app call analytics, helpful in-call prompts, call recording playback, flexible routing options, IVR menu navigation, enhanced contacts directory integration and more.
How do I set up my Amazon Connect account to use the mobile app?
To use the Amazon Connect mobile app you will need to have an existing active Amazon Connect account. Once your account is set up simply download the app from either Google Play or the Apple App Store and log in with your credentials.
Is there any cost to download or use the Amazon Connect mobile app?
No - downloading and using the app is completely free of charge!
Is there a version of the Amazon Connect App for Windows devices?
At this time, we do not offer a version of the Amazon Connect Mobile App for Windows devices.
Conclusion:
The Amazon Connect Mobile App is a great way to make it easier than ever to stay connected with your customers on-the-go. Download now from either Google Play or the Apple App Store and start taking calls wherever you go!